When Should the Realtime Scanner Be Disabled?
The only time you should disable the Realtime Scanner is while performing an ref:external_restore of multiple domains. This is a safety measure to avoid high load on your server. After the import, re-enable the Realtime Scanner and perform a SmartScan when prompted.
Limitations and a Safety Check
Backup Mode Without Blobs
- There must be no independent third-party volumes: Blobless Backup Mode only works with local and centralised third-party volumes.
while still saving all metadata and transaction history.
Backup Limitations and Special Cases
- The newest state available should NOT be used to restore an active account on a new account. Assume that a person deletes all of his emails by accident, or that the emails in an account are lost for whatever cause (for example, a server failure). The user requests their return and approaches the administrator. If the admin restores the account’s status to the most recent accessible state, the new account will include the most recent available state, which is an empty account, because the email was previously erased in the most recent state. As a result, in order to successfully recover the account, it must be restored at a period in time before the emails were deleted.
- If the email client is configured to download email messages and delete them immediately from the server while utilising the POP3/POP3S protocol, these messages may not be included in the backup. If the Carbonio Storages component is installed, this does not occur.
- When an email is sent directly over an SMTP connection (e.g., using a multifunctional device or connecting to the STMP server through ), it is not included in the backup.
- When using an IMAP/SMTP client to send email, the IMAP client must be set to store the send email in a remote folder (through the IMAP STORE command) after the send operation, or the email may not be included in the backup.