Zextras Suite is an all-in-one solution that integrates easily with Zimbra Open Source Edition, avoiding concerns such as Zimbra conflicts.
Security (including encrypted communication channels, 2FA, and SAML authentication), data protection and data ownership (you own your data: pick where to keep data and backups, what to delete, and so on), and full GDPR compliance are some of Zextras Suite’s strong features.
Zextras Suite is divided into modules, which may be purchased in various packages based on the available licences. Zextras Store details.
- Zextras Auth is the authentication layer that handles login modalities as well as mailbox and other module access.
- Zextras Backup is largely concerned with solutions for saving your mail, documents, and data. The module also includes Restore Strategies for recovering lost objects or accounts, as well as Advanced Backup Techniques such as Disaster Recovery.
- Zextras Mobile manages mobile devices’ access to the address book, shared resources, and Zextras modules.
- Zextras Powerstore includes sophisticated storage management principles and methodologies.
- Zextras Admin describes sophisticated administration tasks.
- Zextras Drive is used to exchange draughts, entire papers, movies, and any other type of content with all of your coworkers.
- Zextras Docs is a collaborative editing environment for documents, spreadsheets, presentations, and other types of files.
- Zextras Team is a full-fledged communication solution that allows for chat, videoconferencing, and remote presentations.
- An administrator can enable or disable modules separately. The documentation for each module has instructions for doing so.
Apart from the various modules, the Zextras ecosystem includes a customer service portal as well as two more portals: this technical documentation and the Community.
On the customer support site for licenced users–that is, existing customers and persons who have begun a trial–one may file a ticket in case of Zextras Suite difficulties or to report a bug. Non-licensed users can seek assistance on the official forum (for more details, see the section Community below).
The next section goes into further detail on the technical and community documents.
Users and Documentation Types
- Docs is mostly intended for administrators and includes the following sections:
- Zextras Suite compatibility with Zimbra versions
- Installation instructions for Zextras Suite, including system requirements and configuration advice
- Each module has its own handbook.
- Quick and comprehensive command reference. A list of all CLI commands that may be used to manage the module is supplied at the conclusion of each module. Each command has a link to its complete documentation, which contains all accessible options and command examples. A separate CLI section also contains fast and extensive CLI references.
- Since 3.0.0, changelogs are accessible for all releases.
- The blog, which includes release notes, news, and other information
- Administrators should read the Admin Guides.
- The User Guides are intended for Regular Users, that is, anybody who utilises Zextras Suite and its features but does not require access to administrative functions and setups.
- The Zextras Suite Installation Instructions for Zextras Suite
- Zextras Backup architecture, including supported backup alternatives, Zextras Backup Restore Strategies, and Zextras Backup Advanced methods
- zextras Team is used for corporate chat and video conferences.
- Zextras Auth authentication and login
- CLI Command Examples
- Concerning the Community:
- Zimbra OSE configuration
- Zextras Suite may be customised in a variety of ways.
- a plethora of security-related materials
Theme Zextras for the Zimbra Webclient
- Download the package for your distribution from the Zextras website.
- Transfer the package to your server.
- Unpack it with tar zxvf zextras-theme-*.tgz.
- cd zextras-theme-installer &&./install.sh as root
- Once the installation is complete, restart the mailboxd service by typing su – zimbra -c ‘zmmailboxdctl restart’ into the command prompt.
Activating the theme
- getServices – returns a list of all services and their current state.
- doStartService [serviceName] – launches the serviceName.
- doStopService [serviceName] – terminates the service.The name service
- doRestartService [serviceName] – This function restarts the service.The name service
How to Report a Problem
- Examine the relevant portions of the Technical Documentation (ensure you choose the proper version of your Zextras installation) to see if you can discover any valuable advice.
- Look through the Community to see if there are any articles that cover a solution to your problem.
- Check to verify if what you’re reporting is a software issue (see Definition of “issue”).
- Collect all of the information listed on this page in the What information to include in your report section.
- Create a case in the Zextras Support Portal at https://helpdesk.zextras.com/, including as much detail as possible.
The term “issue” is defined as
- Licencing complaints: While we strive to provide the most equitable licencing model possible, we recognise that we cannot please every consumer on the planet. If you believe that the Zextras Licencing does not meet your needs and would want to share your thoughts, please contact the Sales Team using the form found at https://www.zextras.com/contact-us.
- Problems with older versions of Zextras Suite: To provide a better service, technical help is restricted to the most recent Zextras Suite version. If you are not using the most recent version, please upgrade Zextras Suite; if the problem persists, please proceed with your complaint as instructed in the rest of this page.
- Hardware issue: If the server on which Zextras is installed does not function properly, the Technical Support team will be unable to assist. However, you can refer to Zimbra’s tweaking Guidelines for optimisations and tweaking alternatives.
- In these instances, the Technical Support Team will be happy to assist:
- Suggestions for new features: We at Zextras are always interested in hearing what new features our users would like to see in Zextras Suite. If you have a suggestion for a new feature, please submit it to the Technical Support team via the Support Portal
- Configuration or customisation not applied: the majority of tickets fall into this category, such as an account not receiving e-mails while being (seemingly) correctly setup; the custom corporate logo not appearing on the login site, etc.
Tools for the job
- A method to view logfiles on your Zimbra server (less after SSH access would suffice)
- Dev Mode on the Zimbra Web Client
- Dev Tools in your browser (Web Developer in Firefox, Developer Tools in Chrome)
- Log level management in Zextras Suite
What data should you include in your report?
Please assist us in improving Zextras Suite.
- Error messages and stacktraces in their entirety.
- Email addresses are a type of address.
- Brand, model, and ID of a mobile phone.
- Headers and contents of messages.