Several choices regarding consumer interaction with Zextras and how users may influence the development of Carbonio CE’s functionality. It is crucial to emphasise that all data supplied to Zextras is anonymous and only contains technical information that aids the product’s development teams. There are these alternatives:
- Complete the incorrect data. With the aid of the real configuration and log files, this option will provide a thorough report of any bugs or software failures, enabling engineers to more accurately pinpoint the issue.
- Permit data analysis. Usage information is gathered and provided to the Zextras developers so they may better understand the most popular Carbonio CE features.
- Allow for comments through surveys. When logged in, the user is prompted to do surveys that will assist Zextras identify and meet the needs of the user.