Money Back Guarantee
There are no refunds for dedicated servers and also the mentioned 30 days money back guarantee is not applicable for these servers. Thus, this money back guarantees option is only for shared, VPS and reseller hosting services.
If the account is deactivated within 30 days as prescribed earlier the refund will be issued. Also, this refund is only for the hosting fees not for any other charges like administrative or installation charges.
Backup’s and Data Loss
The company doesn’t take any responsibility for backups and data loss. It is solely your responsibility to maintain backups and all the files that are stored on the company’s server. You should be responsible for handling files and data’s also at no cause of time the company guarantee for backups.
You should agree to indemnify, secure, repay and hold harmless of the company and its directories from and against claims, controls, liabilities, assertions from a third party, expenses and other -like involving or disobeying any terms and conditions if not the particular account will be terminated.
The entire agreement including the terms, policies, guidelines, and rules in this website is between us and we request you to follow this accordingly. If any of the terms mentioned are seen unfamiliar or unenforceable, we will explain each of them with applicable law and the intentions of the association.
Billing and Payment Information
Pre-payment – It’s your responsibility to be aware of the payments and settle it in advance. Also, ensure that all the payment information is up to date and are paid on time.
Auto-renewal – You agree that until you notify us to cancel the services, we will continue to provide it. You may be billed for the service but not obliged by us and we not automatically renew for the service provided using your card information unless you notify us.
Taxes – All the amount details specified for each package is only for the service and not applied to any sales, revenue or tax. If included we will add to your invoice to be paid as a separate charge.
Late Payment or Non-Payment – If the customer has not paid the invoice within the due date, we have full authority to block the server or terminate the root access and will suspend the current and all previously existing services without giving any prior notification. No new services or other products are been provided until clearing the pending payment.
Fraud – If suspected any fraud in the payment process like misusing the credit cards, electronic fund transfers etc. we will immediately take action over it by informing the higher governmental or legal authorities, credit card services, and providers.
Invoice Disputes – If you are unaware of any payments refer and call our billing department immediately.
Price Change – we reserve all rights to change any prices at any occurrences and before we do that we will intimate you through notices or emails about the billing configuration. It’s your responsibility to check and review the billing details through any mode of communication.
No spam policy
Bulk emails and messages over the internet are strictly prohibited since it affects other user and also it can overload the network and slow down the server. Also, open SMTP relay must be avoided and there won’t be any refund provided.
Disclaimer and Warranty
At no occurrence, we and our suppliers express any implied warranties to any of our services provided. To extend, we will disclaim implied warranties that the service is merchantable, fit to particular need or non-fringing. Also, we and our supplier don’t guarantee for any services that it will be effective meeting your requirements. You are using all the services at your own risk.