Troubleshooting Carbonio

This page compiles different instructions and suggestions for issues that may come up when using Carbonio regularly that are connected to any installed third-party software.

Check the configuration of nginx

Since nginx’s configuration is spread out over several files, finding the problem’s root cause during operation may not always be possible.

There are two primary reasons why nginx could not function properly or even start:

Issues with PostgreSQL databases

A statement in the log file that reads something like: Here, the database named core can’t be accessed, resulting in failed SQL commands, indicates that a database has been inaccessible in some rare circumstances. When a database has the wrong owner, this sort of error occurs. The name of the user who is the owner of one of the databases indicated in Table 2 must match the name of the database on Carbonio.

By running the command as the postgres user whenever the owner of any of these databases is incorrect, you may remedy the problem.